We are here to help! Take a look below at our frequently asked questions, and if there are any further questions you may have, please do not hesitate to contact us.
Our customer service team is available between 8am - 6pm
Frequently asked questions
- Royal Mail Special Next Day Delivery Guaranteed by 1pm
- Royal Mail 1-2 Working Days
- Royal Mail 3-5 Working Days
If delivering to outside of the UK, we have 2 options for you:
- Royal Mail International 7-10 Working Days
- UPS Express 1-3 Working Days
All successful orders placed before 5pm Mon - Fri will be despatched the same day. Any orders placed after 5pm on Friday or over the weekend will be despatched on Monday (Tuesday in case of a bank holiday)
Our customer support team is available from 8am - 6pm (GMT) Monday to Friday. Current time in our London office is 08:10am
Sometimes you want an answer to your question as fast as possible. If that's you, give our live chat a try!
Send us an email at any time and we will get you an answer within 24 hours (Monday - Friday): [email protected]