https://www.weightworld.uk/ (WeightWorld) is an e-commerce brand operated and managed by Comfort Click LTD. The company is duly incorporated under the laws of England and Wales, with its registered office at unit 8, Sevenoaks Enterprise Centre, Bat & Ball Road, Sevenoaks, Kent TN14 5LJ (‘Company’) together, with its subsidiaries and affiliates operating in India (“Group entities”), operating an e-commerce platform specializing in the sale and distribution of health, wellness, dietary supplement, nutraceutical, and related consumer products.

The Company acts exclusively in its capacity as:

a) The Brand owner/website/products;
b) An online retail and/or marketplace operator;
c) A distributor of finished consumer goods;

The Company does not:
Practice medicine, pharmacy, nutrition, or any regulated healthcare profession;
Provide medical diagnosis, treatment, or therapeutic advice; or
Warrant that any product offered on the Platform prevents, treats, cures, or mitigates any disease or medical condition, unless expressly required by applicable law.

All product descriptions, labels, marketing content, and informational materials made available through the Platform are provided for general informational and commercial purposes only and are not intended to substitute professional medical advice, diagnosis, or treatment. Users are solely responsible for consulting qualified healthcare professionals prior to using any health or nutraceutical product offered on the Platform.

1.2 Scope and Applicability

These Terms apply to:
a) All access to and use of the Platform;
b) All purchases, transactions, and interactions conducted through the Platform; and
c) All services, content, tools, and features made available by the Company, whether as a retailer, marketplace operator, or as the brand owner.

The applicability of specific provisions may vary depending on:
a) The user’s jurisdiction;
b) The nature of the transaction (direct sale / third-party fulfilment)
c) Mandatory local consumer protection laws, and
d) Product-specific regulatory frameworks (including dietary supplement, food, or medical device regulations).

To the extent permitted by law, these Terms apply globally and on a cross-border basis. The local mandatory laws shall prevail only where they cannot be contractually excluded, and any regulations imposed on manufacturers or suppliers remain solely with such parties, unless expressly assumed by the Company in writing.

The Company reserves the right, at its sole discretion, to restrict access to the Platform for a user account or specific products by jurisdiction. To modify or discontinue any product, feature, or service and impose additional conditions or disclosures where required by law or risk considerations.

By accessing or using this website, you agree to be bound by these Terms, our Privacy Policy, and all other referenced policies. These Terms and Conditions apply to all users, including those who browse, purchase, or contribute content.

No use of the Platform shall create an obligation on the Company to continue offering any product, service, or functionality.

1.3 Acceptance of Terms

By accessing, browsing, registering for, or using the Platform in any manner, including by placing an order, the user expressly acknowledges and agrees that:

i) Binding Agreement: These Terms constitute a legally binding agreement between the user and the Company, enforceable in accordance with their terms.

ii) Informed Consent: The user confirms that they have read, understood, and accepted these Terms, including all disclaimers, limitations of liability, and risk allocations contained herein.

iii) Regulatory Awareness: The user acknowledges that health and nutraceutical products are subject to differing regulatory standards across jurisdictions and agrees that product availability, claims, and labelling may vary accordingly.

iv) No Reliance: The user has not relied on any representation, warranty, or statement not expressly set out in these Terms or required by mandatory law.

v) Capacity and Authority: The user represents that they are of legal age, have the legal capacity to enter into this agreement, and are not prohibited by applicable law from using the Platform or purchasing the products offered.

By accessing or using our website, you confirm your agreement to these Terms of Use, which are designed to ensure a safe and reliable experience for all users. If you prefer not to accept these Terms of Use, you may choose to discontinue use of the website at any time. Acceptance of these Terms of Use is also required to create or maintain an account with us.

For the Purposes of the Terms of Use, unless the context otherwise requires, the following capitalised terms shall have the meanings set forth below. Defined terms may be used in the singular or plural as the context requires.

2.1 “Account”: means a registered user profile created on the Platform that enables a User to access certain features, place orders, manage preferences, and review transactional history.

2.2“Applicable Law”: means all laws, statutes, regulations, directives, ordinances, codes, rules, guidelines, administrative decisions, and legally binding requirements of any governmental or regulatory authority having jurisdiction, including consumer protection, e-commerce, health, food, dietary supplements, advertising, data protection, and import/export laws.

2.3 “Company”: means the legal entity operating the Platform, as identified in Section 1.1, including its affiliates, subsidiaries, and permitted successors and assigns.

2.4“Contact Tools”: means any electronic or digital communication feature or functionality made available by Us through the Site from time to time, which enables Users to initiate contact with Us, including, without limitation, web-based contact forms, live chat interfaces, messaging functions, or similar communication tools, whether automated or human-assisted.;

2.5 "Content": means any text, images, graphics,  audio, video, product description, trademark, user interfaces, scripts, code, software, databases, reviews, ratings and other materials made available on or through the platform, whether provided by the Company, Users, manufacturers, suppliers, or third parties.

2.6“Customer”: means any User who places an order for Products through the Platform, whether for personal, household, or other permitted use.

2.7 “Health Information”: means any information relating to nutrition, wellness, dietary supplements, ingredients, or general health topics that is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

2.8 “Platform”: means the Company’s e-commerce ecosystem, including its website(s), digital interfaces, APIs, and related services through which Products are offered, or transactions are facilitated.

2.9 “Order”: means a request submitted by a Customer through the Platform to purchase one or more Products, which is subject to acceptance or rejection by the Company in accordance with these Terms.

2.10 “Products”: means any health, wellness, dietary supplements, nutraceutical, or related consumer product offered for sale or distribution through the Platform, whether sold directly by the Company or by third-party sellers, as applicable.

2.11 “Prohibited Use”: means any use of the platform that violates these Terms, Applicable Law, or applicable regulatory requirement, including misuse, fraud, misrepresentation, or unauthorised commercial exploitation.

2.12 “Services”: means all services provided by the Company through or in connection with the Platform, including product listing, order processing, payment facilitation, customer support, logistics coordination, and related services.

2.13 “ Third-Party”: means any natural or legal person other than the Company or the User, including manufacturers, suppliers, logistic providers, payment processors, regulatory authorities, and service providers.

2.14 “User,” “You”, or “Your”: means any individual or entity that accesses, browses, registers for, or otherwise uses the Platform, whether or not such person completes a transaction.

2.15 “User Content”: means any data, text, reviews, ratings, comments, images, or other materials submitted, uploaded, or transmitted by a User through the Platform.

2.16 “Website”: means any website operated or controlled by the Company that forms part of the Platform.

2.17 “Working Day(s)”: means a day other than a Saturday, Sunday, or public holiday in the jurisdiction where the Company’s principal and subsidiary place of business is located.

To access and utilise the Website and the Services is permitted only in accordance with these Terms and all applicable laws and regulations. By accessing or using the Website, you represent and warrant that you meet the eligibility requirements set out below.

3.1 Age and Capacity
You may use the Website and create an Account only if you:

a) You are required to be a minimum of eighteen (18) years of age, or the legal majority in your jurisdiction of residence, whichever is higher. This standard is in place to ensure compliance with laws concerning minors entering into contracts.

b) By accessing, browsing, registering for an account, or making a purchase through the Platform, you represent and warrant that you have attained the age of legal majority in your jurisdiction of residence, whichever is higher, and that you have the legal capacity to enter into a binding agreement under Applicable Law. You further acknowledge and agree that no additional age-related consents, authorisations, or permissions are required for your use of the Platform, except where such requirements cannot be lawfully waived under mandatory Applicable Law.

By using the Website, you represent and warrant that all information you provide to Us is true, accurate, current, and complete, and that you will maintain and promptly update such information as necessary. We reserve the right, at our sole discretion, to verify eligibility, suspend or terminate access, or cancel any Order if we reasonably believe that you do not meet the eligibility requirements set forth herein.

3.2 Accounts for Minors (Parent/Guardian Responsibility)
The Website is not intended for use by minors. However, where Applicable Laws permit limited access by minors under supervision of a parent or legal guardian, any use of the Website by a minor must occur only through an Account registered, owned, and controlled by a parent or legal guardian.

We do not knowingly collect personal data from minors without valid parental consent where required by law. Any unauthorised use of the Website by a minor may result in immediate suspension or termination of the relevant Account, without notice.

4.1 Account Registration
To access certain features of the Platform, including placing Orders or accessing personalised services, you may be required to create an Account. When registering an Account, you agree to:

(a) provide true, accurate, current, and complete information as requested during the registration process;

(b) maintain and promptly update such information to ensure its continued accuracy and completeness; and

(c) ensure that all information submitted is provided in compliance with Applicable Law.

We reserve the right, at our sole discretion, to refuse, suspend, or terminate any Account if the information provided is inaccurate, misleading, incomplete, or otherwise violates the Terms or Applicable Law.

4.2 Account Credentials and Confidentiality

You are solely responsible for:

(a) maintaining the confidentiality and security of your Account credentials, including usernames, passwords, and any authentication devices or codes;

(b) all activities, transactions, and communications conducted through your Account, whether authorised by you or not; and

(c) ensuring that your access to the Platform complies with these Terms at all times.
You agree not to share your Account credentials with any third party or allow any other person to access or use your Account. We shall not be liable for any loss or damage arising from unauthorised access to or use of your Account, except to the extent required by mandatory Applicable Law.

4.3 Unauthorised Use and Security Breaches

You must promptly notify Us upon becoming aware of any actual or suspected:

(a) unauthorised access to or use of your Account;

(b) breach of security, including loss, theft, or compromise of Account credentials; or

(c) misuse of the Platform associated with your Account.

We may, at our discretion and without liability, take any action we deem reasonably necessary to protect the security and integrity of the Platform, including suspending or restricting access to your Account, requiring credential resets, or conducting verification checks.

4.4 Account Use Restrictions

You may maintain only one Account, unless expressly authorised by Us in writing. You shall not:

(a) register an Account on behalf of another person without proper authorisation;

(b) use false identities or misleading information;

(c) transfer, assign, or sell your Account to any third party; or

(d) Use the Account for any unlawful, fraudulent, or Prohibited Use.

Any violation of this clause may result in immediate suspension or termination of your Account without notice.

4.5 Account Termination

You may request termination of your Account at any time, subject to the completion of any pending transactions and compliance with Applicable Law.

We reserve the right, in our sole discretion and without prior notice, to suspend or terminate your Account, restrict access to the Platform, or cancel Orders if:

(a) you breach these Terms;

(b) We reasonably suspect fraudulent, abusive, or unlawful activity;

(c) continued access would expose us to legal, regulatory, or security risk; or

(d) such action is required to comply with Applicable Law or a lawful request from a governmental or regulatory authority.

Termination of an Account shall not affect any rights or obligations accrued prior to termination, including payment obligations or limitation of liability provisions.

The Products made available on the Platform include health, wellness, dietary supplement, and nutraceutical products that are subject to varying regulatory standards across jurisdictions. The following disclaimers apply to all such Products, to the fullest extent permitted by Applicable Law.

The dietary supplements, food supplements, and nutraceutical products offered for sale are specifically regulated and classified as food supplements under the current legal frameworks of the United Kingdom, the European Union, and the United States, as applicable. It is imperative to understand that they are not classified, regulated, or intended to be medicinal products. This distinction holds true unless an express and unequivocal statement is made otherwise on the product packaging and/or in the product description, confirming an official classification as a medicine under the relevant regulatory authority. Customers should be aware of this regulatory status when making purchasing decisions.

5.1 Disclaimer Regarding Website Information and Medical Advice

All information, Content, and material presented on the Website, including but not limited to details pertaining to products, ingredient information, usage guidelines, articles, FAQs and consumer support communication, and general wellness topics, is strictly for general informational purposes only. Such information does not intend to constitute and shall not be construed as a medical device; diagnosis, treatment, prescription, or a substitute for professional healthcare services, or to replace consultation with a physician or other healthcare provider.

The Company does not practice medicine, pharmacy, nutrition, or any other regulated healthcare profession, and makes no representation or warranty that any Product is intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition, except where expressly required by Applicable Law.

You should not rely on information obtained through the Platform for making health-related decisions. Any reliance on such information is strictly at your own risk.

5.2 Product Intent and Health Claims Limitation
Dietary supplements and nutraceutical products offered on the platform:

a) are not evaluated, approved, or certified by health authorities as pharmaceutical products unless expressly stated;

b) are regulated differently from medicinal products and are subject to jurisdiction-specific regulatory frameworks governing labelling, claims, ingredients, and marketing; and

c) may have Product descriptions, claims, or availability that vary by jurisdiction to comply with Applicable Law.

Statements made in relation to dietary supplements have not been evaluated by regulatory authorities where such evaluation is not required by law. The Company does not guarantee that any product complies with the regulatory requirements of jurisdictions other than those in which it is offered or delivered.

It is your responsibility to ensure that the products you purchase and use are permitted, suitable, and compliant with the laws and regulations applicable in your jurisdiction.

5.3 Mandatory Healthcare Professional Consultation Guidance and User Responsibility

The decision to use any product available on this website is the sole and absolute responsibility of the user. You are responsible for seeking professional, qualified medical advice and consulting a healthcare professional before initiating the use of any product. This consultation is particularly critical, but not limited to, circumstances where you:

a) Are you pregnant or planning to become pregnant
b) Are breastfeeding or nursing;

c) Are you currently taking any prescription or over-the-counter medication
d) Suffer from a pre-existing or chronic medical condition;
e) Experience any adverse or unexpected side effects while using the product;
f)  Have a known medical condition;
g) Have known allergies or sensitivities; or
h)  Are you purchasing Products for children or elderly persons

The Company shall not be responsible or liable for any effects, outcomes, or damages arising from the use or misuse of Products, failure to seek professional medical advice, or reliance on information provided through the Platform, except to the extent liability cannot be excluded under mandatory Applicable Law. Failure to seek appropriate medical guidance may result in health consequences, and the company explicitly disclaims any liability arising from the unsupervised use of its products.

6.1 Product Descriptions and Representations

We make reasonable efforts to ensure that Product descriptions, specifications, images, ingredient lists, and other Content displayed on the Platform are accurate and up to date. However, such Content is provided for informational and commercial purposes only and may contain typographical errors, inaccuracies, or omissions.

Product images are for illustrative purposes only and may differ from the actual Product in appearance, packaging, or labelling. Except where expressly required by Applicable Law, we do not warrant that Product descriptions or other Content are complete, accurate, or error-free.

No statement made on the Platform constitutes a guarantee, warranty, or representation of fitness for a particular purpose beyond those mandated by Applicable Law.

6.2 Product Labelling, Regional Compliance and Product Consistency

Comfort Click operates as a multinational enterprise and offers its products for sale across multiple jurisdictions. For the purpose of customer convenience and regulatory clarity, product descriptions, labels, instructions, and other related information displayed on our website may be presented in the regional language applicable to the country or market from which the order is placed.

Customers acknowledge and agree that, due to cross-border sourcing, logistics efficiencies, and regulatory alignment, the physical product received may bear a peel-off label, over-label, or supplementary label affixed to the original packaging. Such labelling is applied solely to ensure compliance with the mandatory disclosure, language, safety, and consumer information requirements prescribed by the relevant regulatory authorities in the destination country or region.

Notwithstanding any variation in the form, language, or presentation of the product label, the underlying product supplied shall remain identical in substance, formulation, specifications, performance, quality, and intended use to the product ordered by the customer and as described on the website at the time of purchase. The application of a peel-off, supplementary, or alternative label shall not be construed as a modification, substitution, or alteration of the product itself.

Any differences in labelling, packaging format, or language presentation shall not affect the authenticity, safety, regulatory compliance, or fitness for purpose of the product. Such variations shall not constitute a defect, non-conformity, or misrepresentation, provided that all legally required information is made available in accordance with applicable laws and regulations of the destination market.

Important notes: Dietary supplements are not used as a substitute for a varied and balanced diet. Do not exceed the indicated daily dose recommendation of the products. Notes on the Health Claims Regulation: For more information on the effects and nutritional properties of the product, please refer to the relevant specialist literature. The Health Claims Regulation (EC) No. 1924/2006 of the EU limits nutritional and health claims of dietary supplements. 

Therefore, as a manufacturer, we are not allowed to make a specific statement to you for what purpose the product can be used for.

6.3 Pricing and Currency

All prices displayed on the Platform are shown in the applicable currency indicated at the time of purchase and are exclusive of taxes, duties, shipping, and handling charges unless expressly stated otherwise.

Prices may vary by jurisdiction, delivery location, or applicable regulatory requirements. We reserve the right to change prices at any time without prior notice; however, price changes will not affect Orders that have been accepted in accordance with Clause 6.

6.4 Stock and Supply Conditions

All Products offered on the Platform are subject to availability. We do not guarantee that any Product will be in stock at any given time or that supply will be uninterrupted.

In the event that a Product becomes unavailable after an Order is placed, we reserve the right to:

a) cancel the Order in whole or in part;

b) offer a substitute Product of comparable value, where permitted by law; or

c) provide a refund for the unavailable Product.

6.5 Changes to Products or Packaging

Manufacturers or Suppliers and Brand owners may modify product formulations, ingredients, packaging, labelling, or appearance from time to time to comply with regulatory requirements or for commercial reasons.

We reserve the right to deliver Products that differ in packaging or presentation from images displayed on the Platform, provided that such Products are materially equivalent and compliant with Applicable Law. Users are responsible for reviewing Product labels and packaging upon receipt and prior to use.

7.1 Order Acceptance and Confirmation

Your submission of an Order through the Platform constitutes an offer to purchase Products in accordance with these Terms. No Order shall be deemed accepted until we issue an order confirmation via email, or other electronic means, or dispatch the Products, whichever occurs first.

We reserve the right to reject or decline any Order at our sole discretion prior to acceptance.

7.2 Right to Refuse or Cancel Orders, Order Errors and Corrections

Without limiting other rights, we may refuse, cancel, or limit any Order, including after acceptance, if:

 (a) The product is unavailable or discontinued.
(b) pricing or product information errors are identified;
(c) We suspect fraud, misuse, or unauthorised activity;
(d) the Order violates Applicable Law or these Terms; or
(e) Fulfilment would expose us to legal, regulatory, or operational risk.

Where an Order is cancelled after payment has been received, we will process a refund in accordance with Applicable Law and our refund policy.

We reserve the right to correct any errors, inaccuracies, or omissions relating to Products, pricing, availability, or Orders at any time, including after an Order has been submitted or accepted.

If an error materially affects your Order, we may, at our discretion:

a) cancel the affected Order; or

b) contact you to confirm whether you wish to proceed with the corrected information.

8.1 Accepted Payment Methods
We accept the payment methods displayed on the Platform from time to time, which may include, without limitation, credit cards, debit cards, digital wallets, bank transfers, and other payment instruments as made available through our authorised payment service providers.
All payments are subject to authorisation and approval by the relevant payment provider, card network, or issuing bank. We do not warrant or guarantee the continuous availability of any specific payment method and reserve the right to add, modify, or discontinue payment options at any time without prior notice.

8.2 Billing Information Accuracy
You represent, warrant, and covenant that all payment, billing, and account information provided in connection with any Order is true, accurate, complete, current, and authorised for use by you.
You agree to promptly update your billing and payment information to ensure uninterrupted processing of transactions. We shall not be liable for any losses, delays, failed transactions, chargebacks, or unauthorised charges arising from inaccurate, incomplete, or outdated billing information supplied by you, except to the extent required under Applicable Law.

8.3 Fraud Prevention, Verification and Security Procedures
To safeguard Users, prevent unauthorised transactions, and protect the integrity of the Platform, we reserve the right, at our sole discretion, to implement and enforce fraud detection, verification, and security procedures, including but not limited to:
a) identity, payment, or account verification checks;
b) transaction monitoring and risk assessment;
c) order value thresholds, velocity controls, or temporary authorisation holds; and
d) requests for additional information or documentation.

Where fraudulent, suspicious, or unauthorised activity is suspected, we may suspend or cancel Orders, restrict or terminate Accounts, refuse to process transactions, or delay fulfilment pending verification. Any delay, suspension, or cancellation resulting from such measures shall not give rise to any liability on our part, except where expressly required by Applicable Law.

8.4 Payment Security and PCI Compliance
We take commercially reasonable measures to protect payment data and maintain the security of transactions conducted through the Platform. All card-based payments are processed in accordance with the Payment Card Industry Data Security Standard (PCI DSS), as applicable, through PCI-compliant third-party payment service providers.
We do not store full card numbers, CVV codes, or other sensitive authentication data on our systems, except to the extent permitted under PCI DSS and Applicable Law. By submitting payment information, you acknowledge that payment processing is handled by third-party providers and is subject to their respective terms, conditions, and privacy practices.

9.1 Shipping Coverage

We ship to selected locations within the United Kingdom, the European Union and EEA, the United States of America, and such other jurisdictions where delivery is legally permissible and commercially feasible. Shipping availability is subject to local laws, carrier limitations, and logistical constraints. We reserve the right to restrict, suspend, or cancel shipments to any location at our discretion.

9.2 Delivery Timeframes

All delivery timelines provided are estimates only and do not constitute guaranteed delivery dates. We shall not be liable for delays caused by circumstances beyond our reasonable control, including carrier delays, customs procedures, force majeure events, or inaccurate delivery information provided by the customer.

9.3 Title and Risk of Loss

Title to the products shall pass to you upon receipt of full payment. Risk of loss or damage shall transfer to you upon successful delivery of the products to the delivery address provided at the time of order, as evidenced by carrier confirmation, subject to any mandatory consumer protection laws.

9.4 Customs, Duties, and Taxes

For international shipments, you shall be solely responsible for all applicable customs duties, import taxes, tariffs, VAT, brokerage fees, and governmental charges, unless expressly stated otherwise. We shall not be liable for delays, non-delivery, or additional costs arising from customs clearance procedures or failure to pay such charges.

10.1 Return and Refund Eligibility

Subject to Applicable Law, returns are accepted solely for products that are unused, unopened, and returned in their original packaging with all seals, labels, and accessories intact. Return requests must be initiated within thirty (30) calendar days from the date of delivery except for the product having product guarantee beyond 30 days and are subject to prior return authorisation. Proof of purchase may be required. We reserve the right to refuse any return that fails to meet these conditions. For more information, refer to our Return and Refund Policy.

10.2 Hygiene and Safety Restrictions

In accordance with health, safety, and hygiene regulations, consumable products, dietary supplements, and personal care items that have been opened, unsealed, or used are strictly non-returnable and non-refundable. This restriction applies even where a defect is alleged, unless required otherwise by mandatory consumer protection laws.

10.3 Refund Methods and Processing Time

Approved refunds shall be issued to the original payment method used for the transaction within fifteen (15) working days from the date of approval. Processing times may vary depending on the payment provider or financial institution. Shipping charges, handling fees, and other non-refundable service fees shall not be refunded unless expressly required by Applicable Law.

10.4 EU Consumer Withdrawal Rights (14-Day)

Consumers resident in the European Union are entitled to a statutory right of withdrawal within fourteen (14) days from receipt of goods in accordance with applicable consumer protection legislation. This right does not apply to sealed goods supplied for health or hygiene purposes once unsealed after delivery. Where withdrawal is validly exercised, the consumer shall bear the cost of return shipping unless otherwise required by law.

10.5 Other Jurisdictions

For customers located outside the European Union, returns, refunds, cancellations, and any related remedies shall be governed exclusively by the Return and Refund Policy published on the Platform from time to time. Such policy forms an integral part of these Terms and applies to the fullest extent permitted by Applicable Law, subject to any non-excludable statutory consumer rights in the customer’s jurisdiction. 

All promotions, discount offers, coupon codes, and loyalty programs are subject to separate terms and conditions, including eligibility requirements, usage limitations, and expiration dates, as may be specified from time to time. We reserve the right to modify, suspend, or withdraw any promotion, discount, or loyalty program, in whole or in part, at any time and without prior notice, to the fullest extent permitted by Applicable Law.

Unless expressly stated otherwise, promotions and discounts may not be combined, redeemed for cash, transferred, or applied retroactively.

12.1 Account Registration
To create and maintain an account, you must provide accurate, current, and complete information as requested during registration and thereafter. You agree to promptly update such information to ensure its continued accuracy. Failure to provide or maintain accurate account information may result in suspension or termination of your account, as such information is necessary for service provision, compliance, and communication.

12.2 Passwords and Confidentiality

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account, whether authorised by you or not. You agree to take reasonable measures to prevent unauthorised access and to notify us immediately of any suspected breach of security or unauthorised use. We shall not be liable for any loss or damage arising from your failure to safeguard your account credentials, except as required by Applicable Law.

12.3 Account Suspension or Termination
We reserve the right, at our sole discretion, to monitor account activity and to suspend, restrict, or terminate your account, with or without notice, where we determine that you have breached these Terms, engaged in fraudulent, unlawful, or abusive conduct, or where continued access poses a risk to the Platform, other users, or third parties. Upon termination, your right to access and use the Platform shall immediately cease.

13.1 Prohibited Activities

You agree not to misuse the Platform or engage in any conduct that is unlawful, harmful, fraudulent, deceptive, or disruptive. Without limitation, the following activities are strictly prohibited:

(a) Platform Integrity and Security

● interfering with, disrupting, or impairing the operation, availability, security, or integrity of the Platform or its underlying systems;

● attempting to gain unauthorised access to the Platform, user accounts, systems, networks, or data.

(b) Fraudulent or Deceptive Conduct

● engaging in fraud, misrepresentation, or impersonation of any person or entity;

● using stolen, unauthorised, or otherwise invalid payment instruments or credentials.

(c) Malicious or Harmful Activity

● introducing, transmitting, or deploying malware, viruses, worms, logic bombs, or other malicious or technologically harmful code;

● conducting denial-of-service attacks, distributed denial-of-service attacks, or similar activities.

(d) Data Misuse and Automation

● scraping, harvesting, extracting, or collecting data or content from the Platform through automated means, including bots, crawlers, or scripts, without our prior written consent.

(e) Circumvention of Safeguards

● circumventing, disabling, bypassing, or otherwise interfering with any security, authentication, access-control, or usage-limiting features of the Platform.

Any breach of this section constitutes a material breach of these Terms and may result in immediate suspension or termination of access, without prejudice to any other rights or remedies available to us under Applicable Law.

13.2 Review and Content Submission Policy

All reviews, ratings, comments, and other user-submitted content must be truthful, based on genuine experience, and must not be false, misleading, deceptive, defamatory, unlawful, or otherwise objectionable.

We reserve the right, at our sole discretion, to review, moderate, remove, or refuse to publish any user-generated content that violates these Terms, applicable laws, or our content standards, or that adversely affects the integrity, security, or reliability of the Platform. Removal of content shall not give rise to any liability on our part.

13.3 License Grant for User-Generated Content

By submitting any reviews, ratings, comments, or feedback relating to products or services on the Platform (“Reviews”), you retain ownership of such Reviews. However, you hereby grant us a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, and sublicensable licence to use, reproduce, host, store, display, publish, distribute, and otherwise make available such Reviews, in whole or in part, in any media or format now known or later developed, solely for the purposes of operating, promoting, marketing, and improving the Platform and our products and services.

This licence permits us to display Reviews on the Platform, in marketing or promotional materials, and in communications relating to our products or services, provided that the substance of the Review is not materially altered. You represent and warrant that your Reviews reflect your genuine experience and that you have all rights necessary to grant this licence.

14.1 Copyright, Trademarks, and Branding

All content made available on or through the Platform, including, without limitation, text, graphics, logos, icons, images, audio, video, software, and other materials, is protected by applicable copyright, trademark, trade dress, and other intellectual property laws.

Except as expressly permitted under these Terms or by Applicable Law, no content may be copied, reproduced, modified, distributed, transmitted, displayed, performed, published, licensed, or otherwise exploited, in whole or in part, without our prior written consent or the consent of the applicable rights holder.

All trademarks, service marks, trade names, logos, and branding elements displayed on the Platform are the exclusive property of us or our licensors. Nothing in these Terms grants any licence or right to use such intellectual property without prior written authorisation from the relevant owner.

14.2 License to Use Website

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform solely for personal, non-commercial purposes.

You may not, without our prior written consent:
(a) modify, copy, reproduce, distribute, display, or create derivative works of any content on the Platform;

(b) use automated tools, including bots, crawlers, data mining, or scraping technologies, to extract or systematically retrieve information from the Platform; or

(c) circumvent or interfere with any access or security controls.

This licence is automatically revoked upon any breach of these Terms. Upon termination, you must immediately cease all use of the Platform and any associated content.

14.3 Restrictions on Use

You agree not to, and shall not permit any third party to, use the Platform or its content for any purpose that is unlawful, unauthorised, or prohibited by these Terms. Without limitation, the following actions are strictly prohibited:

(a) copying, modifying, reproducing, distributing, transmitting, publicly displaying, or creating derivative works of any content on the Platform, except as expressly permitted under these Terms;
(b) accessing or using the Platform for commercial purposes without our prior written consent;
(c) using automated systems or software, including bots, spiders, crawlers, or scrapers, to access, monitor, or extract data from the Platform;
(d) circumventing, disabling, or interfering with any security, authentication, or access control measures;
(e) engaging in any conduct that could damage, disable, overburden, or impair the Platform or interfere with any other user’s access;
(f) transmitting or uploading any malicious code, malware, viruses, or harmful content; and
(g) attempting to gain unauthorised access to other users’ accounts, systems, or networks connected to the Platform.

Violation of these restrictions constitutes a material breach of these Terms and may result in immediate suspension or termination of your access, without prejudice to any other rights or remedies available under Applicable Law.

15.1 Privacy Policy and Applicable Data Protection Laws

Your access to and use of the Platform is governed by our Privacy Policy, which forms an integral part of these Terms. The Privacy Policy explains how we collect, use, disclose, store, and protect personal data in accordance with applicable data protection laws, including the UK GDPR, EU GDPR.

By using the Platform, you acknowledge that you have reviewed and understood the Privacy Policy and consent to the processing of your personal data as described therein, subject to your statutory rights.

15.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Platform, enhance functionality, analyse usage, and improve user experience. These technologies may be used to remember preferences, personalise content, enable core site features, and perform analytics.

Where required by Applicable Law, cookies will be deployed only with your consent, and you may manage or withdraw such consent through the cookie settings made available on the Platform.

15.3 Data Security

We implement appropriate technical and organisational measures designed to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure. While we take reasonable steps to protect and secure your personal data, no method of transmission or storage is entirely secure, and we do not guarantee absolute security.

16.1 Regulatory Compliance Disclaimer (United Kingdom)

Any statements, descriptions, or representations made on the Platform have not been evaluated by the UK Medicines and Healthcare products Regulatory Agency (MHRA), unless expressly stated otherwise. Products offered through the Platform are not intended to diagnose, treat, cure, alleviate, or prevent any disease or medical condition, except where authorised under applicable UK law.

All advertising, labelling, and promotional activities are intended to comply with applicable UK laws and regulations, including the UK Medical Devices Regulations, the UK Advertising Standards Authority (ASA) Codes, the CAP Code, and relevant consumer protection legislation. All claims are made in accordance with requirements for accuracy, substantiation, and transparency.

Nothing on the Platform constitutes medical advice, diagnosis, or treatment, nor should it be relied upon as a substitute for professional medical advice from a qualified healthcare professional.

16.2 MHRA/EFSA Disclaimer (UK/EU)

Products marketed to consumers in the United Kingdom and the European Union are manufactured, labelled, and distributed in accordance with applicable UK and EU food supplement legislation, including regulations enforced by the MHRA, EFSA, and relevant national authorities.

No product is promoted with medicinal claims or disease-related claims prohibited under applicable law. Information provided on the Platform is for general informational purposes only and does not replace professional medical advice.

17.1 No Warranties

To the maximum extent permitted by Applicable Law, the Platform, all content, and all products are provided on an “as is,” “as available,” and “with all faults” basis. We expressly disclaim all warranties, conditions, and representations of any kind, whether express, implied, statutory, or otherwise, including (without limitation) warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, reliability, non-infringement, or uninterrupted availability.

17.2 Limitation of Damages

To the fullest extent permitted by Applicable Law, in no event shall we or our affiliates be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunity, data, or goodwill, whether arising in contract, tort, negligence, strict liability, or otherwise, even if foreseeable.

Where liability cannot be excluded, our aggregate liability shall be limited to the amount actually paid by you for the relevant product or service giving rise to the claim, unless mandatory law provides otherwise.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence, or any other liability that cannot be lawfully excluded.

17.3 Indemnification

You agree to fully indemnify, defend, and hold harmless the Company and our affiliates, directors, officers, employees, agents, licensors, and suppliers from and against any and all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

(a) your access to or use of the Platform;
(b) your breach of these Terms or applicable law;
(c) any content or information you submit, post, or transmit;
(d) your violation of third-party rights, including intellectual property or privacy rights; or
(e) your negligence, misuse, or wilful misconduct.

This indemnity survives termination and applies regardless of fault.

The Platform may include links to third-party websites, services, or resources for convenience only. We do not control, endorse, monitor, or assume responsibility for any third-party content, availability, accuracy, legality, or practices. Any interaction with third parties is solely between you and the relevant third party and is undertaken entirely at your own risk.

If a Force Majeure Event occurs, we will be relieved of our obligations to the extent prevented by the event, and our time for performance will be extended for the period of the delay.

20.1 UK and EU Jurisdiction- These Terms shall be governed by the laws of England and Wales, without prejudice to any mandatory statutory consumer rights available under local law. The courts of England and Wales shall have jurisdiction.

20.2 Dispute Resolution / Arbitration

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the website, you and we agree Prior to commencing formal proceedings, the parties shall make a good-faith effort to resolve disputes informally. Where permitted by law, disputes may be referred to non-binding mediation before litigation.

This includes a mandatory initial stage of good-faith negotiation between the parties. If the dispute is not resolved within thirty (30) days of the date on which a party has given written notice of the dispute, the parties shall then attempt to resolve the dispute through non-binding mediation, with a mutually agreeable mediator or arbitrator, the costs of which shall be shared mutually or as awarded by the mediator/arbitrator. 

We reserve the unrestricted and absolute right to suspend, restrict, or immediately terminate your access to the Website, or any part thereof, at any time, with or without notice, where we reasonably determine that:

a) Your breach of any provision of these Terms and Conditions.

b) Any conduct by you that we, in our sole discretion, believe is disruptive, harmful to other users, or violates applicable law.

c) Any request by law enforcement or other government agencies.

d) Any Security, fraud, or compliance risk exists.

e) The discontinuance or material modification of the website.

f) Unexpected technical or security issues or problems, or continued access, may expose us or others to harm or liability

Upon termination, all licences granted to you cease immediately. Sections intended to survive termination shall survive.

We reserve the right, at our sole discretion, to modify, update, replace, or revise these Terms of Use at any time. We will indicate the date of the last revision at the top of the Terms. Any changes will be effective immediately upon posting the revised Terms on the website.

While we may attempt to notify you of material changes, it is your affirmative responsibility to review these Terms periodically for updates and changes. Your continued use of the website after the posting of any revised Terms signifies your full, unequivocal acceptance of and agreement to all such revisions, modifications, and updates. If you do not agree to the new Terms, you must stop using the website immediately.

For all inquiries, you may contact us as follows:

Email: info@weightworld.uk

Telephone: + 02073624726