1 . BACKGROUND:

1.1 Cookies are small text files that are placed on your device (such as your computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. 

1.2 WeightWorld (“Website”) uses Cookies and similar technologies to enhance your browsing experience, deliver essential site functionality, analyse traffic and provide personalised content and advertising. This Cookie Policy explains how we use these technologies, in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (“EU GDPR”), and the Privacy and Electronic Communications Regulations (PECR).

1.3 When you visit Our Site, we will request your explicit consent before setting any non-essential cookies on your device. You may choose to:

  • a) Accept All Cookies- enabling all categories of cookies;
  • b) Reject Non-Essential Cookies: allowing only those strictly necessary for the functioning of our site; Or
  • c) Manage Preferences- selecting specific categories of cookies to accept or decline.
  • d) Essential cookies, which are necessary for the websites to function (e.g. for security, accessibility, and session management), will be set automatically and do not require your consent.

1.4 You can revisit and update your cookie preferences – or withdraw your consent – at any time by accessing Cookie Settings, available.

1.5 By selecting “Accept All Cookies”, you consent to the placement and use of cookies, as described in this Cookie Policy. If you do not agree with our use of cookies, you may configure your preferences accordingly or discontinue use of Our Site.

2 . Information About Us

2.1 WeightWorld is an e-commerce brand operated and managed by Comfort Click LTD a company registered in UK under number 5614133, whose registered office is at unit 8, Sevenoaks Enterprise Centre, Bat & Ball Road, Sevenoaks, Kent TN14 5LJ (‘Company’) together, with its subsidiaries and affiliates operating in India (“Group entities”), collects, uses, discloses, retains, and protects personal data of customers who are using this website.

2.2  Comfort Click Ltd acts as the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR) and EU GDPR in relation to your personal data collected through the website and associated platforms. And our appointed Data Protection Officer (DPO) oversees our compliance with applicable data protection laws and can be contacted as mentioned in clause 10 of the policy.

2.3 We are regulated by the Food Standards Agency (FSA) in the United Kingdom & Food Standards Scotland (FSS) in Scotland, in connection with the manufacturing, marketing and sale of health supplements and nutraceutical products. We are committed to operating transparently and in compliance with all applicable legal, ethical, and regulatory standards governing food supplements, consumer safety, and data protection across the UK and EU.

3. How Does Our Site Use Cookies?

3.1 Our Site uses both first-party and third-party cookies to enhance your browsing experience, deliver core functionality, analyse site usage, and support tailored advertising. Cookies are placed on your device when you access Our Site, subject to your consent where required under applicable laws. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.

3.2 First-party Cookies: They are deployed by us and are used solely by Comfort Click Ltd. These cookies perform multiple functions, some of which may be essential for the smooth functioning of our website. These cookies enable core site functionality such as a secure login, maintaining your shopping basket, and remembering your cookie preferences.

3.3 Third-party Cookies: You may also encounter third-party cookies set by external providers that deliver services on our behalf or in partnership with us (such as analytics or advertising platforms). The providers may place cookies on your device through Our Site. For more details, see section 4 and our Cookie Table.

3.4 All cookies used on Our Site comply with the UK Privacy and Electronic Communications Regulations (PECR) and, where applicable, the EU e-Privacy Directive and GDPR. We use the following categories of cookies:

  • a) Strictly Necessary Cookies: These cookies are essential for the proper functioning of Our Site. They enable basic features such as secure page navigation, account logins, shopping basket functionality, and payment processing. 
  • b) Performance/ Analytics Cookies: These cookies help us understand how users interact with Our Site by collecting anonymous statistical information (e.g. which pages are visited most often, and how users move around the site). This data helps us improve functionality and performance. These cookies require your explicit consent.
    c) Function Cookies: These cookies enable Our Site to remember your preferences (such as language or region). They may also be used to provide requested services, such as live chat. These cookies also require your explicit consent.
  • d) Targeting/ Advertising Cookies: These cookies may be set through Our Site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites. These cookies require your explicit consent and may involve tracking your browsing activity across other sites.
  • e) Social Media Cookies (if applicable): These cookies are set by social media services that we have integrated into the site to allow you to share our content. They may track your browser across other sites and build a profile of your interests.
  • f) Persistent Cookies: These cookies remain on your device for a defined duration or until deleted by you. They are activated each time you revisit our site. Any of the above categories may include persistent cookies.
  • g) Session Cookies: These cookies are temporary and expire once you close your browser. They enable features such as maintaining your session while navigating between pages.

4. What Cookies Does Our Site Use?

4.1 Strictly Necessary Cookies

We use the following strictly necessary cookies:

Name of Cookie Domain Cookie Type Expiration Description
_ga www.weightworld.uk First-party 1 year 1 month This cookie name is associated with Google Universal Analytics – which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports.
CookieScriptConsent www.weightworld.uk First-party 4 weeks 2 days This cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.
laravel_session www.weightworld.uk First-party 3 hours Internally, Laravel uses laravel_session to identify a session instance for a user.
PHPSESSID www.weightworld.uk First-party Session Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number; how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
priceValidUntil www.weightworld.uk First-party 4 weeks 2 days This cookie is used to store the expiration date of a product's price to ensure users are informed of valid pricing within their browsing session.
XSRF-TOKEN www.weightworld.uk First-party 3 hours This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
_kla_id www.weightworld.uk First-party 1 year 1 month Tracks when someone clicks through a Klaviyo email to your website.

5. Performance and Functionality Cookies

5.1 We use the following functionality cookies:

Name of Cookie Domain Cookie Type Expiration Description
_ga_L2E5TDG12V .weightworld.uk First-party 1 year 1 month This cookie is used by Google Analytics to persist session state.
_clck weightworld.uk Performance 1 year This cookie is used to track user interactions and engagement on the website to improve user experience and website functionality.
_clsk weightworld.uk Performance 1 day This cookie is associated with Microsoft Clarity analytics software. It is used to store information about the user's session and to combine multiple page views into a single user session for analytics purposes.

6. Targeted Cookies

6.1 We use the following Targeted Cookies:

Name of Cookie Domain Cookie Type Expiration Description
ad-id amazon-adsystem.com Third-party 7 months This cookie is generally provided by amazon-adsystem.com for advertising purposes.
ad-privacy amazon-adsystem.com Third-party 1 year 1 month This cookie is generally provided by amazon-adsystem.com for advertising purposes.
MUID .bing.com Third-party 1 year 3 weeks This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts and is believed to sync across many Microsoft domains, allowing user tracking.
IDE .doubleclick.net Third-party 1 year This cookie is set by DoubleClick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the website.
_fbp .weightworld.uk First-party 3 months Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.
_gcl_au .weightworld.uk First-party 3 months Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_uetsid .weightworld.uk First-party 1 day This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
_uetvid .weightworld.uk First-party 1 year 3 weeks This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

7. Other/Unclassified Cookies

7.1 We use the following Other/Unclassified cookies:

Name of Cookie Domain Cookie Type Expiration Description
site_user_id weightworld.uk First-party 1 year

8. Consent and Control

8.1 When you visit Our Sites, you will be presented with a Cookie Consent Banner that allows you to:

  • a) Accept all non-essential cookies.
  • b) Reject all non-essential cookies.
  • c) Customise your cookie preferences by category.

8.2 We only place non-essential cookies (such as analytics or advertising cookies) on your device after you have consent in accordance with applicable data protection and e-Privacy laws.

8.3 You manage or withdraw your consent at any time by accessing our [Cookie Settings] or by clicking the “Cookie Preferences” link located at the bottom of each page on Our Site. Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew it.

8.4 Please note that Strictly Necessary Cookies-those essential for the functioning of Our Sites (e.g. basket management, secure login and transaction processing)- are always enabled and do not require your consent under the Privacy and Electronic Communications Regulations (PECR).

8.5 In addition to the tools provided on Our Site, you can control and manage cookies directly through your browser settings. Most browsers allow you to:

  • a) View the cookies currently stored on your device
  • b) Delete all or specific cookies.
  • c) Block cookies from all or selected websites.
  • d) Disable third-party cookies only.
  • e) Received alerts before cookies are placed.

8.6 Be aware that disabling certain cookies may affect the functionality and performance of our Site.

8.7 For guidance on managing cookies in the most common browsers, please refer to the official support pages linked below:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

9. Changes to this Cookie Policy

9.1 We may update or amend this Cookie Policy from time to time, for example, to reflect changes in relevant laws, guidance, technologies, or our practices. Any alteration or update shall be followed by:

  • a) Update the “Last Updated” date at the top of this page.
  • b) Post the revised version on this page.
  • c) Where appropriate (e.g. for material changes), notify you via a banner or email notice.

9.2 The Company shall maintain an accurate and current inventory of all cookies and tracking technologies deployed on its website. Any change to the active cookie configuration—including the addition, removal, or reclassification of cookies shall be reflected/updated in the Cookies Policy and the public cookie table within a maximum turnaround time of seventy-two (72) hours from implementation. Such updates shall include all relevant descriptive and compliance details necessary to ensure continued transparency and adherence to GDPR, the ePrivacy Directive, and applicable data protection requirements.

9.3 You are encouraged to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

10. Further Information

10.1 If you have any questions, concerns, or complaints regarding our use of cookies or the way we handle your personal data, you are welcome to contact our Data Protection Officer (DPO). We are committed to responding promptly and transparently.

10.2  Any questions?

We really hope that this Cookies Policy has been helpful in setting out the way we handle your personal data and your ways to control it. If you have any questions, please contact our Data Protection Officer, who would be delighted to help:


Email at: dpo@comfortclick.co.uk. 

Telephone: +4420 3322 1668.

Postal address: Unit 8, Sevenoaks Enterprise Centre, Bat & Ball Road, Sevenoaks, Kent, TN14 5LJ. 

This Policy shall be deemed effective as of the approved date and will be reviewed annually or upon legal updates. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.

This Cookies Policy was last updated on 15/01/2026.